This document was last updated on March 2, 2016
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number and other personal information deemed important for the Company to deliver best service to the users via the Site. Users may, however, visit our Site anonymously when and where applicable which will be determined by the Company. We will collect personal identification information from Users only if they voluntarily submit such information to us or in instances that require them to provide such information for the nature of content being accessed. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.
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How we use collected information
Urbo Venture Private Limited may collect and use Users personal information for the following purposes:
- To run and operate our Site
We may need your information display content on the Site correctly.
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected using industry standards.
Business critical data
We follow industry standard security measures and every effort is made to prevent the loss, misuse, alteration, or unauthorized disclosure of information. Information is stored in a secure database servers hosted with top Cloud Service Providers.
Any and all information pertaining to the Client's business is accessible only to the top management and technical architects. They access this data only for backup, technical upgrades, for heuristic purposes, and such services which require the information to operate, develop, or improve the services.
Though we ensure that all possible precautions are taken for the loss, misuse or illegal access of the information, the final backup safety is governed by the rules of the Vendors who host our servers, and the Company would not be responsible for data loss of any kind in case of extreme conditions like fire, earthquake, disk failure of hosting vendors, etc.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
The Company will share/ disclose the Users personal and non-personal information in the following ways:
- As required by law, in matters of public safety or policy, or as compelled by a court of law;
- We share information with agents/ contractors who use such information on behalf of the Company or in connection with administration or delivery of our products/ services.
- To enforce the terms and conditions of the products or services.
- To protect and defend the rights, interests or properties of the Company or its Affiliates.
- If and as required in connection with the transfer of business assets as in during the event of a business reorganization, amalgamation, or a merger.
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licencors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.